FREQUENTLY ASKED QUESTIONS (FAQ)

 
 

WHERE CAN I DOWNLOAD EMOJAM?

EmoJam is available for free in the iOS App Store. It requires iOS 10 or later.

 

HOW CAN I USE EMOJAM?

You can send music stickers by text or add them to your videos.

 

EMOJAM VIA TEXT

WHERE DO I ACCESS EMOJAM FROM IMESSAGE?

Once you’ve installed the app on your iOS device, there’s no need to worry about switching apps to engage with the content. Select EmoJam straight from the apps bar.

HOW DO I SEND AN EMOJAM FROM iMESSAGE?

EmoJam iMessage Send.png

Select the EmoJam you would like to send. Music plays for the selected EmoJam in the bottom bar.

Tap the blue arrow to send.

CAN I SEND EMOJAMS IN OTHER APPS?

Yes! EmoJam can be used on any platform that support videos. 
To start sending now:
1. Go to EmoJam app
2. Select the EmoJam you want to send
3. On the bottom bar, tap the Share icon and select the messaging app you want to send the EmoJam from

CAN MY FRIENDS RECEIVE EMOJAMS IF THEY DON'T HAVE THE APP?

Of course, yes! Once they tap the received EmoJam, it will take them to the app store where they can quickly download and install the app.

WOULD THE MUSIC PLAY AUTOMATICALLY when I open the conversation?

EmoJam iMessage Receive.png

No! Music plays after tapping on the EmoJam, so you won’t have to worry in silent mode situations.

 

EMOJAM VIA VIDEO

HOW CAN I ADD AN EMOJAM TO MY VIDEO?

EmoJam App Record.png

Place the corresponding animated emoji in your scene and move it around. Long-press to record, then share in any apps.

To cancel, tap the “cross” button to go back to the EmoJam library.

Selfie mode available.

How long can I record AN EMOJAM VIDEO?

An EmoJam video can be recorded and viewed for up to 10 seconds, depending on the amount of time the user chooses.

Can I preview THE EMOJAM before I send it?

Yes!

 

SIGN UP

WHY CREATE AN EMOJAM ACCOUNT?

Creating a EmoJam account is the best way to sync your personal collections across devices and ensure that your favorite EmoJams are saved. All of your favorited EmoJams will then show up in your Favs tab, making it even easier to send them in any conversation.

 

THANK YOU - BUT I STILL HAVE MORE QUESTIONS!

No problem. We are here to help you. Shoot us an email and we will get back to you shortly: support@emojam.com

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