FREQUENTLY ASKED QUESTIONS (FAQ)

 
 

WHERE CAN I DOWNLOAD EMOJAM?

EmoJam is available for free in the iOS App Store. It requires iOS 10 or later.

 

HOW CAN I USE EMOJAM?

EmoJam provides easy solutions for sharing animated music stickers on mobile. Explore our step by step guides for sharing animated music stickers on messaging, social media and more.

 

HOW TO TEXT AN ANIMATED MUSIC STICKERS?

fROM iMESSAGE

You can now access EmoJam’s animated music library right from inside your iMessages!

Tuto_iMessage_Frame_iOS 12_4 screens.png
  1. Open Messages.

  2. Start a new message. Or go to an existing conversation.

  3. Swipe left or over over the app drawer to find EmoJam.

  4. Tap on the animated music sticker that you’d like to share.

  5. To preview your animated music sticker, tap play in the middle of the EmoJam that appears in your iMessage text selection area.

  6. To choose a different animated music sticker, tan another one. To delete the animated music sticker, tap the correct icon.

  7. Tap the blue arrow icon to send.

CAN I SEND EMOJAMS IN OTHER APPS?

Yes! EmoJam can be used on any platform that support videos. To start sending now:

  1. Go to EmoJam app.

  2. Select the EmoJam you want to send.

  3. On the bottom bar, tap the Share icon and select the messaging app you want to send the EmoJam from.

CAN MY FRIENDS RECEIVE EMOJAMS IF THEY DON'T HAVE THE APP?

Of course, yes! Once they tap the received EmoJam, it will take them to the app store where they can quickly download and install the app.

WOULD THE MUSIC PLAY AUTOMATICALLY when I open the conversation?

No! Music plays after tapping on the EmoJam, so you won’t have to worry in silent mode situations.

 

HOW TO ADD ANIMATED MUSIC STICKERS TO VIDEOS?

FROM EMOJAM APP

EmoJam offers a fun library of animated music stickers to take your videos to the next level.

  1. Go to the EmoJam app.

  2. Tap on the animated music sticker that you’d like to share.

  3. Place the corresponding animated emoji in your scene and move it around.

  4. You can resize it by pinching or expanding the animated music stickers.

  5. Long-press to record your video.

  6. Preview the video by tapping the play icon. Or tap the cross icon to record a new video.

  7. Once you have recorded a video that you love, you can share it on messaging, social media and more.

Note: Selfie mode available.

How long can I record AN EMOJAM VIDEO?

An EmoJam video can be recorded and viewed for up to 10 seconds, depending on the amount of time you choose.

 

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WHY CREATE AN EMOJAM ACCOUNT?

Creating a EmoJam account is the best way to sync your personal collections across devices and ensure that your favorite EmoJams are saved. All of your favorited EmoJams will then show up in your Favs tab, making it even easier to send them in any conversation.

 

THANK YOU - BUT I STILL HAVE MORE QUESTIONS!

No problem. We are here to help you. Shoot us an email and we will get back to you shortly: support@emojam.com

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